Questions You May Have
If I missed any, let me know.
Q: First off, Who are you buying from?
A: Katie m. Berggren is an internationally collected artist, wife and mother of 2 who focuses exclusively on painting motherhood and being a mother ~ every day. With a husband and two teenage sons, a busy online store, blog, and commissioned (custom) painting clients from around the world, she is grateful for her career as an artist and mother. Katie has been cited as the #1 Motherhood Artist in America.
Q: What Are Reward Points?
A: You will earn Reward Points just by purchasing KmBerggren motherhood art prints and original paintings that feed your soul.
Your Reward Points will automatically be tied to the email address you use when you place your order(s). When you are ready to use your points, you'll just need to have an account (it's quick and easy to set up) in order to redeem them.
Earn a point for every dollar you spend. Once you reach a stash of 200 points, you will have $20 free to spend in the shop.
Spread your love around ~ mother and child paintings make AMAZING gifts for new & expectant mothers, physicians, best friends, sisters, aunts, doulas and midwives ~ anyone who values and cherishes the gift of connection between mother and child and families. Breastfeeding art is a gentle encouraging gift for breastfeeding moms.
NOTE: commissioned original paintings do not earn Reward Points.
Q: What is the Refund & Exchange Policy?
A: If your item arrives damaged or is incorrect, please contact Katie within 3 days of delivery, with a photo of what you received. I will ask that you ship the artwork back to me in the original packaging. Once your item is received, I will refund your charges for the item, the original shipping, and the return shipping.
If you would like to exchange the piece you purchased for a different design, let me know within 5 days of delivery. I will ask that you ship the artwork back to me and let me know your new choice. Once the item is received in new condition, I will pay the shipping costs to ship your new piece. Any charges for size/format upgrades will be due before shipping.
If the address entered at time of ordering was entered incorrectly and your package did not arrive, let me know and I can assist you in placing a new order.
Buyers outside the USA, please note that VAT Taxes, Import Fees, Customs Fees and Duties that you may have paid to receive your package are not refundable.
You can always contact Katie with any questions at katie@kmberggren.com.
Q: What is the Collector Referral Program?
A: When you create an account before or during the checkout process, you will not only automatically earn rewards for your purchases, but you will have the option to sign into your shop account and click on the Referrals option (lower left of your screen). In your dashboard, you will find an option to send a custom link to your friends. Give your friends a reward (a $5 off coupon) for purchasing their first item from the KmBerggren Online Shop, and you'll get a reward when they make a purchase (a $5 off coupon)! Thank you!
Q: Do you ship your original paintings and products overseas?
A: Yes, I offer Global Shipping. My artwork is collected in homes in over 80 countries.
►UK and EU customers◄ please shop in my 5-star Etsy shop for the same items shipped from my studio. If you cannot find what you are looking for in the Etsy shop, please contact me. I will need to see a screenshot of your Shopping Cart items, or a list of what you'd like to order, then I can set up your items in the Etsy shop.
►Other International Countries◄ You can check out normally in the shop, but contact me if you have any issues. I ship original paintings, prints of all sizes, charms and magnets all over the world. Original paintings larger than 24" across on one side have the canvas removed from the stretcher bars, and are rolled and shipped in a sturdy tube. The paintings can then be re-stretched onto new stretcher bars (frame) in an art or frame shop near your home. Original paintings smaller than 24" are shipped ready to hang. See the KmBerggren Global Client Map.
►Please note: shipping charges paid to the artist for the shipping and handling of the original painting or product does not include VAT Taxes, Import Fees, Customs Fees and Duties.
►VAT Taxes, Import Fees, Customs Fees and Duties are fees that are requested by your government, and are not connected to me as the business you purchased from. When you make your purchase, the shipping charges you pay are used for the postage costs to get your package from my studio to your city.
See where KmBerggren art lives!
Q: What is the Silent Story Book, who is The Seeker?
A: You can learn and explore all about Silent Story Book and The Seeker on the dedicated Silent Story Book website. Order a copy of the graphic novel about friendship and heartache.
Q: Do you custom paint for families; can you create a painting inspired by myself and my children?
A: Absolutely ~ I am honored to create paintings inspired by the affection and connection of specific mothers and/or fathers and their child(ren). Most important to note, however, is that I focus on capturing the emotion and connection between family members - instead of a photo likeness. I like to see photos for inspiration, hair and eye color, and I like to know names and ages and anything else that is interesting ~ but I do not strive for a likeness of the individuals. I strive to create a flowing, loving and emotional piece inspired by your family's connection.
See additional information about Commissioned Paintings here.
Q: What if I can't find a piece that looks like my family?
A: I offer hand-embellished and signed prints. Embellishing means that I add paint to the paper print with my brushes, leaving the print with texture, one-of-a-kind beauty and creating a truly unique piece of art. Embellishing also allows me to change eye and hair colors, add glasses and/or facial hair, lengthen hair, and more. Choose the 'Embellished 12x12 inch Print' option on the print of your choice (not available on all images) and please include a note in your order of the edits/additions you would like on your print. I will confirm with you via email. Can't find the right piece? Let me help you choose!
A great idea that MANY collectors have is to choose a print or painting that represents mama with EACH child individually. We have different relationships with each of our children ~ each deserves its own unique celebration. The chosen prints can hang together in a collage, or separately, perhaps near or in each child's bedroom. I encourage you to follow your heart through the paintings in the shop and choose those that speak to you, that bring feelings of peace and whole-heartedness ~ regardless of eye or hair colors. The Online Shop is set up to make it EASY for you to snag the print that represents your unique relationship, you can choose via family size or narrow it down to breastfeeding, babywearing or cosleeping paintings :)
Q: Can I purchase a specific print, but with different hair or eye colors?
A: I offer Hand-Embellished and Signed Art Prints that allow me to change eye and hair colors, add glasses and/or facial hair, lengthen hair and more. Embellished Prints are 12x12 inch prints hand-accented with paint for brush-stroke texture. An artist’s touch to make your print one-of-a-kind, valuable and collectible. Choose the "Embellished" option on the print of your choice (not available for all images) and please include a note in your order of the edits you'd like, and I will confirm with you via email.
Q: If I buy an original painting, do I hold the rights to that image?
A: Katie m. Berggren retains sole full ownership & reproduction rights to all KmBerggren paintings, even after the original piece has sold. This is a standard practice throughout the art world. This means Katie m. Berggren art & design, LLC may produce prints or products from that image in any form. All of my artwork is Registered and protected by Copyright Law. I do offer licensing and usage options for book covers, wall prints, business identities, book interiors and more. Contact me to discuss options for you to create products from the KmBerggren painting you purchased.
Q: May I create my own painting(s) based on a KmBerggren painting(s)?
A: I am honored that my work inspires you. Artists learn, grow and practice by copying the artwork of others, however, please remember that an artist's finished unique paintings are always copyrighted works protected by copyright law. Feel free to practice and learn by mimicking, but don't sell the finished pieces unless they are very much your own take on the style. When you are ready to sell artwork, make sure it is your own work, created with your own ideas and inspired by what is in YOUR heart.
Q: What is the Mindful Mothering Project?
A: It’s super fun, check out The Mindful Mothering Project here , and you may just end up with a free 12x12 inch print of a piece inspired by you!
Artwork Usage:
I receive many questions about the use of my mother & child paintings ~ I’m honored that this work is so appreciated, and I want it to be enjoyed. I appreciate you following the below guidelines. All of my pieces are protected under copyright law.
Q: May I use a KmBerggren painting as my avatar (profile picture) on Facebook?
A: Absolutely, you may! As long as you kindly provide a credit line in the caption of the photo. Here is the credit line to use: “Artwork ©Katie m. Berggren ~ www.KmBerggren.com”
Q: May I use a KmBerggren painting as my company’s logo? Or as an image that remains on my company’s website?
A: Most likely, but only with an agreement and a usage fee. Shoot me an email with your company information, and we can talk about the process of specifying an image for your logo/branding needs. Katie m. Berggren’s art may not be used for any for-profit or commercial ventures or for use on any commercial websites without a contract which has been approved and signed by Katie. Your respect in this matter honors my unique work and those who purchase my work every day. For Website Usage, I offer several usage packages which may suite you, send me an email, and we will discuss the options. There is also an option to have a piece custom created just for you, to use as your logo. Please contact me for additional information.
Q: May I create journals, buttons or other products featuring a KmBerggren painting?
A: Katie m. Berggren’s art may not be used on any products or giveaway items, without a signed contract and a licensing/usage fee. All of my artwork is registered and protected by Copyright Law.
Q: May I use a KmBerggren painting as my non-profit organization’s logo? Or as an image on my non-profit’s website?
A: Send me an email with your non-profit's information, and we can talk about the process of specifying an image for your logo/branding needs. Katie m. Berggren’s art may not be used for any for-profit or commercial ventures or for use on any commercial websites without a contract which has been approved and signed by Katie. I do allow a KmBerggren image to be used on one page of the website of a non-profit, without cost. It is required that you contact the artist prior to use, providing your website URL. A proper credit line is also required - to be shown on the page featuring the image. Here is the credit line to use: “Artwork used with permission ©Katie m. Berggren ~ https://www.KmBerggren.com” Please make sure to gain permission prior to use, and I will be honored to share your website and services with my online community!
Q: May I feature a KmBerggren painting on my blog with one of my blog posts?
A: Certainly ~ however ~ please include a credit line such as "Artwork by Katie m. Berggren, www.KmBerggren.com" ~ AND if you email me the blog post once it is posted, there is a good chance I'll share it with my community.
Q: May I publish a KmBerggren painting in my printed book or magazine?
A: We can talk about an option that will work for both of us. I am not prepared to allow my paintings to be used or reproduced in any manner without a signed contract and compensation to the artist. This honors my time and unique work and those who purchase my work every day. All of my artwork is Registered and protected by Copyright Law. Email me with your idea.
Q: What if I find Katie’s art misused elsewhere?
A: If you suspect that a KmBerggren painting is being reproduced, printed, used or sold illegally, please contact me . I very much appreciate your help in honoring my work and those who have purchased it!
Wholesale Opportunities:
Yes, I do offer wholesaling opportunities ~ please contact me .
Framing:
Visit my FRAMING page.
Shop for archival prints of mother and child paintings in the Online Shop .
Q: Why do the prints have white margins?
A: All prints are created from original paintings. Original paintings are created in a variety of sizes from 4x4 inches to 40x60 inches! In order to make the images accessible as 8x10, 12x12 and 13x19 inch standard-sized prints without cropping off a portion of the image (ie: you lose part of the original image), there is a white border to cushion the image. The white border acts as a faux matte, making framing easier and potentially less costly. Allowing the pieces to be printed in standard sizes, allows them to be framed with off-the-shelf frames.
The 13x19 inch prints are created with giving you the largest image-size possible in mind. I create the largest print I can on the 13x19 inch stock, without losing artwork and with an edge for protection. The top and bottom margins will vary depending upon the format (rectangular or square) of the original painting. These prints will not work in a standard frame. See below for an idea on how to frame the 13x19 inch prints!
Please let me know if you have any additional questions ~ it is my intention that you will LOVE your print!
Q: How shall I frame my lovely new print?
A: My archival paper prints in sizes 12x12 or smaller fit into standard sized off-the-shelf frames. For 13x19 inch prints, purchase an off-the-shelf standard frame in an 18x24 inch or larger size, then take the print to the framing counter and pay only for a custom cut window mat. The framer will want to measure the image size of your print. Put it all together at home and voila! A beautifully framed piece without the custom framing price. Or, have the framer custom frame your piece for maximum protection and longevity. They know just the right paper materials and glass to use.