Returns ~ If your package arrives and for any reason you are not satisfied with your item(s), please let me know as soon as possible, so that I can make it right! If you would like to make a swap, say, the piece you originally chose doesn’t feel like the “right” one for your home now that you have it, please contact me within 30 days to let me know. I will ask that you ship the package back to me, let me know your new choice, and I will pay the shipping to ship you a new print. Any charges for upgrades will be due, of course. I want you to LOVE the pieces you surround yourself with! I want to make sure you are 100% satisfied!
Refunds ~ I want you to be so happy with your purchase from and communications with Katie m. Berggren & the Online Studio Shop. If you are unhappy with your purchase for any reason, I ask that you let me know as soon as possible. If you would like a refund for your order, I will ask that you ship your package back to me and I will reimburse 100% of your charges for the item, the original shipping, and the return shipping back to me. I want to make sure you are 100% satisfied!